Frequently Asked Questions
Everything you need to know before getting started.
Bot Hosting
We support Python (discord.py, nextcord, disnake) and Node.js (discord.js). Each bot runs in an isolated environment with its own dependencies.
Yes! Our Free plan includes 1 bot, 256MB RAM and 500MB disk space. No credit card required. Upgrade anytime if you need more resources.
You can upload files via the built-in web file manager or use FTP access with your username and password. SFTP is also supported.
Absolutely. Your bots run on our servers 24/7 with automatic restart if they crash. No need to keep your PC running.
Web Hosting
You can create subdomains on rl-dev.de and xmails.live for free, or bring your own custom domain. For custom domains, simply set an A-record to our server IP.
Yes. We automatically create free Let's Encrypt SSL certificates for all sites. You can also manually renew or reissue certificates from your hosting dashboard.
Our servers run PHP 8.3 with full support for MySQL databases, FTP access, and phpMyAdmin for database management.
General
Our infrastructure is hosted in Germany (Hessen) with premium network connectivity and DDoS protection. Low latency for European users.
Yes. We perform daily automated backups of all hosted data. Backups are stored securely and can be restored on request.
We accept PayPal for all paid plans. Billing is monthly or yearly with discounts for longer commitments. You can cancel anytime.
We offer support via Discord and ticket system. Response times are usually under 24 hours. Premium users get priority support.